Privacy Policy

botBrains UG (haftungsbeschr├Ąnkt), located at Hartenbergstra├če 62A, 53639 Koenigswinter, welcomes your visit to our website and your interest in our company and products. We are committed to protecting your personal information and your right to privacy.

1. Responsible Party

In accordance with Art. 4 Para. 7 EU General Data Protection Regulation (GDPR), the responsible party is botBrains UG (haftungsbeschr├Ąnkt), Hartenbergstra├če 62A, 53639 K├Ânigswinter, Deutschland, (see our Imprint).

2. Data Collection on our Website and Chatbot

botBrains UG (haftungsbeschr├Ąnkt)'s website and chatbot services are hosted by United Domains. With each call-up to our website or usage of our chatbot, our system automatically collects data and information from the computer system of the calling computer.

3. Cookies and Similar Technologies

We use cookies and similar technologies to provide and support our website and services, as described in our Cookie Policy. This allows us to understand how you interact with our website, improve your browsing experience, provide more relevant content and advertising, and overall enhance your user experience.

4. Use of Google Services

Google reCAPTCHA:
We use the Google service reCAPTCHA to determine whether a human or a computer makes a certain input in our contact or newsletter form. Google checks whether you are a human or a computer based on the following data: IP address of the device used, the website you visit on our site and where the captcha is integrated, the date and duration of the visit, the identification data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCAPTCHA areas and tasks where you have to identify images. The legal basis for the data processing described is Art. 6 Para. 1 lit. f General Data Protection Regulation. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated inputs (attacks).

Google Fonts: We use Google Fonts on our website. These are the 'Google Fonts' from Google Inc. For the purpose of displaying certain fonts on our website, a connection to the Google server is established whenever our website is accessed. This makes it possible to provide high-quality and visually appealing typography. When you visit our website, a connection to Google's servers is established, which tells Google that our website has been accessed via your IP address. Google Fonts are used in the interest of a uniform and attractive presentation of our online services. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Google has its own privacy policy, which we recommend you to review.

5. Use of AWS

The services and data, including the data you provide to us, are hosted on AWS (Amazon Web Services), a secure cloud services platform. The data processing location is Frankfurt, Germany. AWS adheres to the highest standards of data security and privacy. It ensures the integrity and encryption of data in transit and at rest and follows a comprehensive set of security assurance processes and controls. It is important to note that Amazon does not access or use customer content for any purpose other than that explicitly defined in its customer agreements.

6. Rights of the Data Subject

You have the right to request information about your personal data processed by us. In particular, you can request information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of complaint, the origin of your data, if not collected from us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.

For the exercise of your rights and the deletion of data, please contact us at the following address:

Your personal data will not be transferred to third parties for purposes other than those listed above.
This Privacy Policy was last updated on June, 1st. 2023. Please check this Privacy Policy regularly for any changes. As always, if you have any questions about our privacy practices, please contact us at

Please note that Services like Google, OpenAI and AWS have their own Privacy Policies and data handling practices, and we recommend that you read those carefully

7. Use of Posthog

For the purpose of analyzing and enhancing the user experience on our website and services, we use Posthog, an open-source analytics platform. Posthog helps us understand user interactions on our site by collecting anonymized data, such as page views, navigation paths, and interactions. This data is processed and stored in compliance with GDPR, ensuring the utmost respect for user privacy.

8. Use of Datadog EU Version

To monitor and optimize the performance of our online services, we utilize Datadog EU Version, a cloud-based monitoring and analytics platform. Datadog enables us to ensure the reliability and efficiency of our services, by collecting and analyzing performance metrics and logs. The data processing and storage by Datadog are conducted within the European Union, adhering strictly to GDPR guidelines.

9. Use of Large Language Models (LLMs)

We utilize advanced Large Language Models (LLMs) such as OpenAI, Claude, and Llama to provide enhanced, interactive, and personalized services. These models enable us to respond to inquiries and messages more efficiently and continually improve our services.

The data processed by these models include text inputs you make while interacting with our services. This data is used to provide relevant and personalized responses and information. All data are processed securely and in compliance with data protection standards.

We adhere to strict data protection and security policies to safeguard your information. This includes processing and storing only the data necessary for the provision of our services. For more information about the data protection practices of OpenAI, Claude, and Llama, we recommend consulting their respective privacy policies.

You have the right to access, correct, and delete your personal data. Please contact us if you have any questions or wish to exercise any of your data protection rights.