Pricing
Step up your customer experience
Choose a plan that reliefs your support team, provides a personalized customer experience and drives customer loyalty.
Business
Ideal for businesses seeking to improve customer experience at scale.
from€549/month
- 3,000 monthly responses
- Website, Native, and Slack integration
- Knowledge ingestion from Website, PDFs, Docx, ...
- Ongoing Knowledge Refresh
- Detailed insights, analytics, conversation explorer, and reporting
- Human escalation to email
- Live chat and email support
- Test Suites and Evaluation tools
- 24+ supported languages
- Fully GDPR compliant
- Single Sign-On (SSO)
Business Plus
Most popular
Use botBrains agentic AI directly in your ticketing system.
from€1,700/month
- Includes all Business plan features
- Salesforce and Zendesk integration
- Autonomous Ticket Resolution
- Ticket field prediction
- Ticket summaries
- Topic detection and Insights
- Ticket escalation to human
- Dedicated Rollout Manager
Enterprise
Tailored solutions for large organizations with complex requirements.
Custom
- Includes all Business Plus plan features
- Unlimited responses
- Custom integrations
- ERP and other custom system integrations
- Advanced workflow automation
- Dedicated Success Manager
- Custom SLA
Features
We provide the platform and the team to elevate your customer experience to a new level of personalization.
- Instant Answers 24/7/365
Bots are available round the clock to answer customer requests immediately.
- Answers you can trust
Bots provide accuracte answers, but admits if they doesn't know.
- Intelligent Handoff
Intelligent handoff makes customers get instant bot responses or seamless transfers to human agents when needed.
- Topic Detection and Reporting
Identify trending topics, track concerns and spot emerging issues through comprehensive reporting.
- Iteration and Improvement
Bots identify knowledge gaps and free up your support team to go back to improve those documentation gaps.
- Integrations
Custom integrations allow to solve the most voluminous customer asks. Connect your ERP/CRM and answer even more questions automatically.
- Low Maintenance
Knowledge is reingested periodically. Test suites are run to ensure the bots are answering inline with your brand.
- Localization
Bots can speak 24+ languages and understand the nuances of different cultures.
- Security and GDPR compliance
We store your data within the European Union. Data is encrypted in transit and at rest. Our AI infrastructure is operated by us. You remain the data controller.