The AI Agent for Your Customer Service

Resolve tickets, questions and cases. 24/7, fast and personalized.

Trusted by customer-centric companies

Easybill
OMR Education
Skapetze
Thomas Sabo
Handelsblatt
We Play Handball
Carolin Holtwiesche
Carolin Holtwiesche
“botBrains has been a game-changer. A 90% resolution rate is just a number, but we feel the impact daily. Our support team is no longer overwhelmed, and customers receive instant, clear answers.”

Carolin Holtwiesche

Product Manager Indoor at Ballsportdirekt

What interests you the most?

Liam van der Viven
Liam van der Viven
“An AI agent for your customers that draws on your knowledge, runs your processes and operates directly in your systems. botBrains brings leading AI technology together with proven implementation expertise in the German market.”

Liam van der Viven

Co-Founder at botBrains

European privacy

AI agents your privacy team will sign off on.

botBrains is built in Germany and hosted in the EU. Your customer data stays in Europe, from the very first ticket.

  • GDPR-compliant and hosted in the EU
  • Data processing agreement, audit trails and data residency included
  • Permissions mirror the exact user, no privilege escalation
  • EU AI Act compliant
Read the compliance page

Curious how this works for your service?

Start with your most asked topics and see first results in days, not months.