botBrains UG (haftungsbeschraenkt)botBrains logo
Flag of Germany Made in Germany
European flagGDPR Compliant

Help Customers
find the right product with
Guided Selling

Give every website visitor a sales representative. Intent-based and available 24/7 in their native language.

Trusted by customer-centric companies

Easybill
OMR Education
Skapetze
Thomas Sabo
Volleyballdirekt
We Play Handball
Hanna Wedemann
Hanna Wedemann
“With botBrains, we have found the perfect balance between automation and personal consultation. Our users get the right answers faster, and my team can focus on complex inquiries.”

Hanna Wedemann

Learner Experience Team at OMR Education

Discovery

Help visitors understand your offering. Deliver intent based recommendations.

A smartphone screen displaying a chatbot conversation with "Mia" from More Nutrition. The user requests help for better sleep. Mia suggests "More Sleep Spray" and "More Sleep Lutschtabletten," explaining their melatonin content and benefits for improving sleep quality.

Product Expert

Give customers the right advice at the right time

A smartphone screen showing a chatbot response to a question about whether "More Protein" contains soy. Mia explains that the protein powder contains lecithin, which can be derived from soy but is typically not an issue for people with soy allergies. The chatbot advises checking with More Nutrition for precise ingredient details.

Close the Deal

Address last-minute concerns and guide customers to purchase

A smartphone screen displaying a chatbot response to a user who cannot afford "More Protein." Mia lists different payment options, including Klarna for deferred payments, PayPal for flexible payment terms, and credit card options like Visa, Mastercard, Maestro, and American Express.

Show don't tell

Live demos for different use cases and industries.

Nutrition & Supplements

Eliminate choice paralysis with expert recommendations.

Hyper Personalization for Sales

Context Aware Engagement

Engage the customer by offering relevant recommendations. Using their browsing context, preferences and language.

A simplified view of a nasal spray bottle store front with three botBrains red speech bubbles containing common user concerns as suggestions: "Is this safe for kids?" (with a baby emoji), "Can I use this for allergies?" (with a pollen and leaf emoji), and "Are there any side effects for me?" (with a warning and peanut emoji). A red chat icon is visible in the lower right corner.

Unified Customer Profile

Create a seamless and personalized assistant experience by integrating user data from multiple sources.

A travel app interface with two panels: the left shows a chat between agent Lena and user Ben about beach destinations with watersports, featuring the Maldives as a recommendation; the right displays Ben's profile card with his location (Berlin), contact info, language (German), interests (watersport, adventure, nature), and previously visited countries.

Works with your favorite tools

Gorgias
Gorgias
Drift
Drift
Salesforce
Salesforce
Zendesk
Zendesk
Freshdesk
Freshdesk
Intercom
Intercom
Shopware
Shopware
WooCommerce
WooCommerce
Magento
Magento
Shopify
Shopify
Wix
Wix
Prestashop
Prestashop
BigCommerce
BigCommerce
Mailchimp
Mailchimp
Hubspot
Hubspot
Klaviyo
Klaviyo
ActiveCampaign
ActiveCampaign

Ready for you from day one.

Engineered for Organizations

24+ Languages

Support for 24+ languages and dialects. One click setup.

GDPR Compliant

We're a german company and fully GDPR compliant.

Enterprise Security

Single Sign On on all plans. Encryption in transit and at rest.

Managed Onboarding

Guided onboarding and chatbot iteration, integration and operation.

The results speak for themselves

Industry leaders trust botBrains for better customer experiences.

Audience watching a presentation at a conference
OMR Education logo

  • Prospects supported

    1,000+

How OMR Education supports and advises 1,000+ prospect visitors using AI chatbots.

Pendant lights in a showroom
skapetze logo

  • Customers supported

    4,500+

How skapetze supports 4,500+ customers with AI-powered lighting consultation.

Volleyballs on an indoor sports court
Ballsportdirekt logo

  • Resolution Rate

    90%

How Ballsportdirekt resolves 90% of customer requests with botBrains.

Curious how guided selling works for your shop?

Start with your top products. First results in days, not months.

Book a demoWatch demo